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Consist Privacy Policy

Consist Group ("Consist", "we", "us" and "our") respect your privacy. Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy, as may be updated from time to time according to the terms set forth herein, applies to Consist websites, products, software and services. "Consist Group" shall mean the group consisting of Consist Systems Ltd. together with its parent company, its affiliates and its subsidiaries.
This Policy, as may be updated from time to time according to the terms set forth herein, informs the viewer/customer/visitor of our website ("you" or "your") of our policies and procedures regarding the way we collect, use and disclose the information we collect and/or otherwise receive when you are accessing, viewing and using our website (including when you interact with us through it), products, software and services, which may also include information about you, your users and/or your clients.

By accessing, viewing and/or using our website, you are agreeing to comply with and be bound by this Policy. This Policy does not apply to third-party online resources to which Consist’s website may link, where Consist does not control the content or the privacy practices of such resources.


1. When Does This Policy Apply?

This Privacy Policy concerns the following categories of information that we collect from you:

1.1. Personal Data, that we may process (to the extent we have access to it) due to your relationship with us as a customer or as a potential customer; "Personal Data" means any data that, either on its own or jointly with other data, can be used to identify a natural person (‘data subject’), or details that identify a data subject or could be used to identify a data subject. You directly provide us with such data when you use our websites, products, software or services, or interact with us by, for example, contacting us for support. We may also obtain data by recording how you interact with our websites, products, software or services. For example, we may use technologies like cookies. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services.

1.2. Anonymized Data we collect and/or generate and/or provided to us and/or received by us, all, in the framework and in connection with the Service.

This Privacy Policy applies to Personal Data collected by Consist.


2. Your Consent and Rights

The provision of Personal Data depends on your consent. However, refusing to provide such information may prevent us or our website from functioning properly and certain services may not be available. Further, not providing Consist with certain data may mean that we cannot provide you with certain products, software or services or respond to an issue that you have raised.

By using our website, products, software and services, you consent to (i) the collection, transfer, processing, storage, disclosure and other uses of your Personal Data, and (ii) to the transfer of such Personal Data outside of the country where you reside in, to other countries for storage, processing and use as described in this Privacy Policy.

You are allowed to use the website and the services contained therein that are offered by it, for personal, non-commercial use only, subject to the Terms of Use available at https://www.consist.co.il/about/consist-website-terms-of-use/.
You are entitled to know whether we hold Personal Data about you, and you may review your Personal Data and correct inaccuracies, subject to the law.


3. Collection of Information

Information may be submitted by you voluntarily and in some cases information may be collected automatically.
The gathering of Personal Data from the website is carried out in two ways:

3.1. Directly: If you email or otherwise contact us, we may keep your message, email address and contact information to facilitate communications with you. For example, when you provide information to sign up for the newsletter, to receive services, or when you address various inquiries to us, or fill out forms.


3.2. Indirectly: through the technology of the website, our servers automatically record information created by your use of the website. Such data is collected by server logs, cookies (see explanation in below), web beacons and pixel tags, and may include information such as the date and time of visits to the website, the pages viewed, time spent at our website, and the Internet sites visited just before and just after our website, your IP address, your operating system and browser type.

We may also collect, use and share non-personally identifiable information, that cannot be used to identify a particular individual and therefore is not considered Personal Data. For example, aggregated data such as statistical or demographic data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, software and services so that we can improve our services and better satisfy your needs. We may collect, use, process, transfer, or disclose such information for other purposes at its own discretion.


4. Cookies

A cookie is a small text document or data file, which creates an anonymous unique identifier (generated randomly) in order to identify you in your future interaction with us. You can instruct your browser, by changing its options, to manage or delete cookies based on your own preferences, to stop accepting cookies or to prompt before accepting a cookie from the website. If the you do not accept cookies, you will still be able to interact with us.

As you use our website, the website uses its cookies to differentiate you from other users. Cookies, in conjunction with our Internet server's log files, allow us to calculate the aggregate number of people visiting our website and which parts of the website are most popular. This helps us gather feedback in order to constantly improve user experience, our website and better serve our customers.


5. Our Use of Information

We may use Personal Data we collect to, and/or otherwise generate for one (or more) of the purposes as set forth below (as may be updated from time to time). Where we process your Personal Data, you have the right to withdraw your consent at any time, which will not affect the lawfulness of the processing before your consent was withdrawn.
Personal Data may be collected on the website to:
5.1. maintain and develop our business activities, including improving our website, products/software/services, marketing, customer relationships and experiences, through internal audits, data analysis, and research;

5.2. Providing you with customized user experience and content and manage or promote our relationship with you, or with your company, and contact you;

5.3. Analyzing the efficiency of our business operations and evaluating market share;

5.4. big data analysis, machine learning and other artificial-intelligence processes, whether directly or through third parties on our behalf;

5.5. provide you our products/software/services;

5.6. deliver relevant advertisements, marketing and other content to you;

5.7. consider your application for career opportunities at Consist;

5.8. Complying with and enforcing applicable legal requirements, industry standards and our policies; and

5.9. protect our rights and legitimate interests and the rights and legitimate interests of third parties.

We may also use and/or process your Personal Data with for other purposes, as otherwise authorized by you.


6. Transfer of Information

6.1. Your Personal Data, is, in some instances, shared throughout Consist’s internal channels and various internal departments, such as customer support center for maintenance related issues, and IT and/or development department for product development issues.

We do not sell, rent or lease Personal Data. However, we may share, disclose and/or otherwise transfer your Personal Data to external third parties, with the exception of: (a) public, government, judicial and law enforcement entities, as required by law; (b) legal and regulatory authorities, our professional advisors and service providers, to the extent necessary for the provision of their services; (c) to take any action in any case of dispute involving you with respect to your usage of our website, products, software and/or service; and (d) in connection with a sell, transfer, merger, acquisition, reorganization or sale of assets or parties whose business we wish to acquire or in the event of bankruptcy.

6.2. We may share, disclose and/or otherwise transfer certain pieces of aggregated, non-personal data, which does not identify you individually, and in specific cases, where:
• it is required to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights (including investigation of potential violations thereof) or property;

• it is required for maintaining or developing our business activities;

• We choose to sell, transfer, merge or otherwise change control of parts of our business or our assets, or our corporate structure; or

• We have obtained your consent for such disclosure.


7. Protection Measures

We implement on our website information security systems and procedures, and continue to improve them in accordance with the availability of appropriate new technologies. These systems and procedures reduce the risk of unauthorized entry to Consist's computers, but do not provide absolute security.

We also take reasonable technical and organizational measures in order to restrict access to information and use a variety of methods for the purpose of safeguard and trying to protect your information against loss, theft, and misuse, as well as unauthorized use or access, alteration, disclosure or destruction.

However, we do not promise that any information will be fully protected from unauthorized disclosure or use and we do not guarantee full security of the website and therefore, we are not responsible for unauthorized access of the information and/or data stored on it.


8. Linked Sites

The website may contain links to and from the sites of third parties. We are not responsible for the practices employed by such sites nor the information or content contained therein. Following these links leads to third-party sites operating under different terms of use and privacy policies from those of us, and we have no responsibility or obligations with respect to these sites, their content, their visual elements, the data found there, or the policies that apply to them.

When you use a link to go from our website to another Internet site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other site, including Internet sites which have a link on our Site, is subject to that site's own rules and policies.


9. Changes to this Policy

We may revise and/or amend the terms of this Policy from time to time. Any such changes to this Policy will be promptly communicated on this page. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification. However, for avoidance of doubt, your continued use of the website will be deemed to constitute your acceptance of any and all such changes.

If we need to adapt this Policy to legal requirements, the amended Policy will become effective immediately or as required.


10. Contact Us

If you have any questions or comments about this Policy, please contact us at info@consist.co.il

Last updated on July 2020.

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