Consist Software Solutions
Founded in 1972, the Consist Worldwide Group is a leading business information technology headquartered in New York with offices and development centers in Israel, Germany, South America, Mexico, Spain and the United States. Consist has over 1,000 employees worldwide and provides products, services and solution to thousands of customers in dozens of countries across the globe.
Consist delivers software-based solutions in three methods
- Software solutions developed at Consist's development centers throughout the world
- Software solutions developed by other leading software vendors which are represented, implemented and supported by Consist
- Software solutions developed specifically according to the customer's requirements and offered as consulting services or fixed price project
The software areas covered by Consist include banking systems, output management systems, software migration systems, ERP, human resources, business intelligence, WEB-based solutions, IT centers management solutions, omni-channel communications systems, ITSM and ESM (Enterprise Management Systems) and many others.
Consist Worldwide Group's solutions and services cover the full range of IT technologies, keeping its know-how always up-to-date to the leading-edge innovations in computers, IT environments, programming languages, database technologies and prevailing standards and trends. Consist's worldwide customer base is composed of leading organizations in each country: federal and state governmental organizations, municipalities, telecommunication companies, financial institutions, leading industrial and commercial companies, utility organizations and many others. The software systems and services delivered by Consist are typically mission-critical, usually based on a long-lasting strategic partnership between Consist and its customers.
For more information about Consist: +972-3-9204111, e-mail: info@consist.co.il
Consist's values
Professionalism
The variety of technologies and business needs and their constant change requires us to nurture our abilities over the years, both through continuous learning and by imparting the value of striving for excellence in our people.
Devotion
Execution of the work and completing it to the customer's full satisfaction, even at the price of working late into the night.
Responsibility
As a rule, Consist provides its customers with information systems that are critical to their business activity. We are aware of this and acknowledge our responsibility for their proper operation.
Fairness
We are fair and decent. We value those qualities and deliver transparency to our customers, our people, our partners, our suppliers and the community around us.
Friendliness and kindness
We believe in working in a friendly, strenuous but smiling environment, in a friendly manner even in the face of difficulties, we value friendship and mutual help
Our products and system solutions include, among others:
Doxi - A digital signature system
Doxi is an advanced digital signature system which streamlines organizational approval processes of documents such as purchase orders, agreements, contracts, invoices, HR forms for new employees onboarding processes and more. Doxi allows organizational users to create, within seconds, an approval process for each document and distribute it to the desktop computer and smartphones of the signatories who can sign using either their smartphone screen or the computer's mouse.
For more information about Doxi Digital Signature system: +972-3-9204111, e-mail: info@consist.co.il
PB Digital - a customer communication management system
PB Digital is an advanced Customer Communication Management system (CCM) which enables organizations to easily create, manage and distribute business information—digital documents, invoices, marketing materials, etc.—tailored specifically to their customers’ needs and preferred platforms—smartphone, tablet and PC, through a variety of channels—SMS, e-mail and conventional mail. PB Digital creates smart, beautifully-designed interactive documents which help maximize the user’s experience (UX/CX) and strengthen the customer’s loyalty to the brand.
For more information about PB Digital, please contact Ofir Grinner, PB Digital Division Manager: +972-+972-50-933-5544, e-mail: ofirg@consist.co.il
SysAid- a world-leading ITSM and ESM HelpDesk management system
In Israel, Consist is the exclusive distributer and implementer of SysAid, one of the world's most popular helpdesk software solutions. SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT and other organizational services performance.
GLASSIX - an omni-channel communication system for customer service and call centers
GLASSIX is an omnichannel digital communication and AI bot platform that enables customers to establish direct communication and interaction with an organization’s representative through a variety of channels and platform. Developed as the first-of-its-kind ‘Omnichannel switchboard,’ GLASSIX enables your customer service reps to serve multiple clients simultaneously, switch between channels in-session, send instructional videos, photos, user guides and digitally-signed forms in real-time, and much more. GLASSIX enables your customers to access your service and sales reps immediately and directly using the digital channel of their choice: WhatsApp, Messenger, online Chat, Facebook, Instagram, e-mail, SMS, Google Chat, phone, and more.
GLASSIX also enables your organization to easily create no-code AI flows with the System's chatbot builder, and to deploy them to any channel in one click. Visual Chatbot Builder:
Launch a new chatbot in minutes and deploy it to all channels in one click; Deploy sophisticated chatbots including conditions, API requests, and custom code; Hit the ground running with conversational AI powered by GPT or train your own; Real-time Agent Takeover; Monitor chatbot conversations in real time and enable agent takeover to improve customer satisfaction and close rate; Minimize labor-intensive manual training of customer service agents; Enable effortless deployment of new chatbots capable of autonomous learning; Provide suggested replies for human agents; Automate conversation categorization; Auto-generate conversation summaries of conversations; and more!
For more information, please visit GLASSIX's main site at: www.glassix.com
NAGIX - An advanced Document Accessibilty System enabling to transform large volumes of documents into UA-compliant Digital Documents
Many countries today mandate that documents such as customer forms, public companies' reports, governmental protocols and many others, will be provided to the public in an accessible version, so that people with visual impairment will be able to listen to their content using assistive devices. Failing to do so exposes organizations to lawsuits and fines.
In order to enable organizations to fully comply with these accessibility laws and regulations, Consist Systems and Technologies has developed PB Digital and NAGIX - two accessible document system solutions which can transform large number of documents into fully accessible PDFs, automatically and efficiently, without incurring astronomical costs. Both PB Digital and NAGIX utilize a revolutionary and robust automatic accessibility technology, which enables a visually-impaired customer to produce for himself or herself, an accessible version of any document, instantly.
For more information, please visit the NAGIX web site: https://www.nagix-ua.com
Planning, development and integration of computerized projects, systems and applications
Consist's software development and integration division employs designers, team leaders and highly experienced developers that help our customers achieve the results they want, on time and within budget.
The division specializes in integrating a variety of components into a complete solution that meets our customers' needs, and has decades of experience in characterizing, planning, developing and implementing complex systems, web portals, software products and applications.
